Recall: Jetson Rogue self-balancing scooters/hoverboards sold at Target

The U.S. Consumer Product Safety Commission (CPSC) and Jetson Electric Bikes LLC, of Brooklyn, New York announced Thursday a recall of about 53,000 hoverboards due to fire risks. The CPSC says the recall includes 42-volt Jetson Rogue self-balancing scooters/hoverboards that were sold at Target and on the Jetson Rogue website.

Officials say the lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a fire hazard. The CPSC says there have been multiple reports of the recalled scooters/hoverboards burning, sparking or melting, several of which involved reports of flames.

Two children from Hellertown, Pennsylvania died last April when their hoverboard allegedly caught fire. The Hellertown Borough Fire Marshal determined that a 42-volt Jetson Rogue was the point of origin of the fire. The fire then spread from the room of origin to other portions of the house, resulting in the deaths of the two girls and smoke inhalation injuries to the girls’ parents. The cause of the fire remains undetermined.

CPSC and Jetson are urging consumers to immediately stop using and stop charging the recalled 42-volt version of the self-balancing scooters/hoverboards and contact Jetson for a full refund.

According to the CPSC, this recall involves all 42-volt Jetson Rogue self-balancing scooters/hoverboards, that have two wheels with light up hubcaps. They come black, blue, red, pink, and purple with a black platform. Jetson is printed on one side of the body and on the top of the footpads. Affected units were manufactured from 2018 through 2019 and have a UL certification label and serial number on the bottom of the unit. Affected units do not have a barcode on the bottom of the unit. Units with a barcode next to the serial number are not included in this recall. The charge port on affected units has three pins and is located to the left of the power button. Units with a charge port that has just one pin and is located to the right of the power button are not included in this recall.

Consumers should follow the instructions at http://www.ridejetson.com/rogue-recall to submit photographs of the hoverboard’s serial number, charger, its purchase date and affirmation of disposal of the hoverboard in accordance with state or local ordinances for lithium-ion batteries.

Photos can be submitted online, by email or by postal mail. Because the hoverboard’s lithium-ion battery must be handled differently than other batteries, consumers should not deposit the Rogue’s battery in battery recycling boxes found at retailers or home improvement stores. Nor should consumers dispose of the Rogue’s battery in the trash. Consumers should follow the procedures established by their municipal recycling center for disposal of recalled lithium-ion batteries.

Contact Jetson at 800-635-4815 from 10 a.m. to 6 p.m. ET Monday through Friday, or online at http://www.ridejetson.com/rogue-recall or https://ridejetson.com and click on “SAFETY & RECALL” at the top of the page for more information.