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Survey Finds New Auto Technology Can Annoy Drivers

Survey Finds New Auto Technology Can Annoy Drivers

Updated: August 27, 2019 06:28 PM

DETROIT (AP) - A survey shows that alerts from new driver assist systems are so annoying that some motorists are turning the features off.

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The 2019 J.D. Power Tech Experience study also found that frustrated drivers may avoid the systems in future vehicle purchases.

J.D. Power says the findings are a major concern for automakers who want to sell the systems and prepare drivers for automated vehicles.

The survey found that 23% of drivers with systems that keep vehicles in their lanes view the alerts as annoying. The results vary by brand, with up to 30% finding the alerts bothersome in some brands. Of drivers who don't like the alerts, 61% sometimes disable the systems.

J.D. Power surveyed over 16,400 people from February through July who bought or leased a 2019 vehicle in the past 90 days.

Copyright 2019 The Associated Press. All rights reserved.

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