Better Business Bureau provides tips on avoiding scams Cyber Monday |

Better Business Bureau provides tips on avoiding scams Cyber Monday

Alejandra Palacios
Updated: November 30, 2020 06:17 PM
Created: November 30, 2020 04:03 PM

Cyber Monday is a day where many people do holiday shopping and snag good deals, but knowing what is a legitimate good deal and website is important to keep in mind due to the increased risk of scamming and phishing with more people on the web.

"Online shopping for the whole year is up because people are doing it more than going out and going to stores. Black Friday really wasn't too much of a thing this year and retailers are projecting about a 30 percent increase in Cyber Monday and general online sales this year so it is really big," said Jim Temmer, the president and CEO of the Wisconsin Better Business Bureau.

New research by the Better Business Bureau (BBB) finds 80 percent of consumers reporting online purchase scams in 2020 lost money. That's why doing additional research on websites you shop on is key.

"Fake websites, website scams, fake online shopping scams that stuff has gone up year over year the past three years it was about one of our biggest scams but this year it's even bigger," said Temmer.

Temmer said we can take steps to do safe online shopping this Cyber Monday and holiday season by doing simple things like checking the web address. It should start with an HTTPS which stands for secure.

"If it doesn't have that 's' or there sometimes is a little padlock logo could be green or black, don't put your personal information in there because the website is not secure," said Temmer.

Temmer said to take a deep dive of the website you buy stuff from. Check the return policy, grammar mistakes and contact information. Temmer added to watch for social media pop up ads too.

"Facebook Marketplace, maybe 30% of that stuff can be a scam. Watch out if you're doing anything on Craigslist always and anything with getting free trial offers they are going to be big now," said Temmer.

The Better Business Bureau said the top reason people lost money from scams was the enticement of a sales price. If it is too good to be true, it is likely a scam.

"The ads that pop up will be much different. Some of those specifically will be scam or websites where you're going to get cheap knock-off merchandise or you're not going to get anything at all," said Temmer.

Lastly, Temmer said using a credit card when doing online shopping is important because it has many protections.

"Always use a credit card when you're shopping online. Don't use green dot cards or if you can debit cards or wire transfers because all that stuff scammers love because they're untraceable," said Temmer.

To learn more tips click here.

Scams can be reported on the BBB Scam Tracker.


Alejandra Palacios

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