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Duluth Reminding Residents of Winter Watch Page for Snow Removal

Taylor Holt
Updated: February 21, 2019 05:54 PM

The Northland got through another dumping of snow and as expected more is on the way, and that has many worried about what to do with what's already piled up.

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"I have no place to put the snow anymore," said Duluth resident, Ray Johnson." It probably took me about 3 hours to shovel this morning. I haven't seen this much snow at one time for many years. We've gotten so much steady and it's not melting." 

Thursday morning, the site of shovels in the snow was very prevelant after a blustery snow day.

"You just have to deal with it. You have no choice," said Johnson.

However, the city is trying to make it easier to deal with with their Winter Weather Website.

"We do our best to address concerns and issues and we want to hear from residents about how to improve service. The best way to do that is to dial our Winter Watch line," said Jim Benning, Director of Public Works, at news conference last week.

On that website, people can request snow removal as well as a variety of other road and alley services by submitting information online, or calling the number.

City streets are plowed using a tiered system. You can go on the website and see where your street falls on an interactive map.

"If you are curious to what tier you live in. You can go to that map, pull up your street, and show the color-coded tier to see if it's a one tier, two tier, or three. They can manage expectations how quickly that snow may be plowed," said Jenning.

The database is reviewed daily, and street maintenance staff will follow up with each resident's request.

As for the city, it will not only increase their response time but it's a more centralized location for residents to contact them as another round approaches.

Credits

Taylor Holt

Copyright 2019 WDIO-TV LLC, a Hubbard Broadcasting Company. All rights reserved

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