SWL&P sending out disconnection notices this month
SWL&P says they understand that the pandemic caused financial hardship for many families, but they say they’re ready to help customers work out a plan they can afford.
"We want to make sure customers are able to connect with available resources and find the best option for avoiding any disruption of their electric, water or natural gas service," said Rob Sandstrom, SWL&P president. "We’re here to help."
The company offers a variety of payment options. To learn more, call SWL&P at 1-800-227-7957 or 715-394-2200. Customers who already are on a payment plan are encouraged to call and verify that their plan remains active.
The company will begin sending out disconnection notices for nonpayment in mid-July and resume disconnections in August. Customers who receive a disconnection notice should contact SWL&P as soon as possible to avoid service disruption.
In addition to the payment arrangements offered by SWL&P, Energy Assistance Program dollars are available in Wisconsin, including additional federal dollars through the American Rescue Plan. Eligible residential customers are encouraged to apply. Even if customers have applied before, additional dollars may be available. Call 1-800-506-5596, or visit www.benefits.gov/benefit/1397 to learn more about energy assistance.
Superior Water, Light and Power provides electricity, water and natural gas in the city of Superior and adjacent areas in northwestern Wisconsin. The company has served the area since 1889 and provides services to approximately 15,000 electric customers, 13,000 natural gas customers and 10,000 water customers.