abc
QUICK LINKS:

Outside Review Finds Deep Flaws in MNsure Website

Created: 01/22/2014 1:37 PM WDIO.com

ST. PAUL, Minn. (AP) - The troubled website for Minnesota's health insurance exchange can't be completely fixed in time for the March 31 deadline by which all Americans are supposed to have coverage under the new federal law.

That's the main finding of a review of MNsure by UnitedHealth Group division Optum. The findings released Wednesday say the website won't be able to meet enrollment expectations without manual workarounds and other improvised fixes.

The report describes the MNsure website as deeply flawed and in need of extensive fixes to numerous applications. It says the MNsure call center, plagued by long wait times, is inefficiently designed and needs to add 100 employees to the current staff of 65.

The report lays out several long term options for improving the MNsure site for 2015 and 2016 enrollments.

(Copyright 2014 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.)

Front Page

  • Industrial Fire Causes Severe Damage to Superior Building

    Eyewitness News caught the scene of a hefty industrial fire around 11 p.m. Thursday night. The Superior Fire Dept. says the blaze was found inside a large metal building owned by AA Roll Off Service Inc. Damages are estimated at $250,000. 

  • Special Report: Over the Limit, Under Arrest

    A DWI... as many as 1 in 7 drivers have one. They also have a record... and the price tag to prove it. What will a DWI cost you?

  • Adrian Peterson (archive photo) Peterson Says 'Fresh Start' Might Be Best

    Peterson tells the USA Today that he has strong support from coaches and players on the Vikings. But he also spoke about other people within the organization who aren't on his side. He tells the newspaper that it might be best "to get a fresh start somewhere else."

  • Duluth Airport Opens Enclosed Parking Garage, Skyway

    Travelers used to parking outdoors at the Duluth International Airport are in for a change starting Friday morning when a new 4-level parking garage and glass-enclosed connecting skyway opens.  Chilly temperatures in the Northland are exactly the kind of weather that has travelers excited...

     

  • PolyMet: What We're Working on Now

    While the public waits for regulators to finish the environmental review for PolyMet, the company is keeping busy as well.

 
Advertisement